I MEANT TO ADD THIS
EXAMPLE:
SEE POST FROM AMY @ GATHERING GROUNDS

[editor's note: fixed link]

That was waaaay too knowledgeable for just a “consumer” and fan of the shop lol. Which to me is funny. If anything, be honest and defend your shop or apologize, accept it as constructive criticism and re-invite the poster.

I’ve visited this shop before. The baristi didn’t seem very knowledgeable but they were very nice n’ polite. It took two of them to make one latte so maybe they were new.
Their two-sided counter was VERY junky and didn’t look very clean which made me hesitant to order.

They left the milk pitchers out instead of refridgerating them immediately after steaming milk resulting in a poorly prepared latte. (that’s kinda unsanitary too considering it’s milk isn’t it ?) As I said they seemed new. Other than that, their customer service skills were on point , but I didn’t feel comfortable actually sitting there and hanging out.

I bet if they worked on proper training of their baristi, and cleaned up a bit , they’d be fine.

I’d like to also respond to the topic of the so-called “annoyance” Kali speaks of in the simplest way I can :
Fault isn’t in question here at all.
The idea of considering someone who contributes to your rent and/or mortgage every month annoying, is RIDICULOUS. Being rude to a PAYING customer is dumb. Plain & Simple. Being annoyed is the nature of business when you’re on the other side of customer service, but at the same time, when you go home and have lights, food in your fridge, and keys to a home, or whatever else you do with your paycheck, the annoyance should be easier for you to deal with.

While you feel we should chill out , I feel YOU should wise up.

After attempting to go there at least twice and being foiled into going to Saigon Cafe next door where our Asian waiter could be overheard with the two black women behind us who were looking for an appetizing dish saying, “these pan fried noodles are straight, you know what I’m sayin’” and then coming to our table and saying “what will you be having for dinner this evening,” I expected some sort of recompense for my troubles. I was paid back with even more inconvenience.

I would say that any set of hours that do not cause your patrons to vocalize their bewilderment to your face would suffice to make a viable coffeeshop experience. And if your patrons don’t have the balls, I would just stay open until 11pm. I don’t give a shit when you open as I am not a loafer.

Hilarious… Im fond of Coffeehouses and would like to know.

What do you think is a good time for a coffeehouse to close during a weekday ?

Like what are ideal hours to you ?